Professional Maintenance &
Support Services

Keep your systems running smoothly, securely, and efficiently

At Infoy Tech Solutions, we provide comprehensive maintenance and support services that ensure your websites, software, and applications operate at peak performance. With 24/7 monitoring and proactive updates, we prevent issues before they impact your business.

Our Services

Comprehensive Maintenance Solutions

End-to-end maintenance and support for all your digital assets

Website Maintenance

Complete maintenance and support solutions

Performance Monitoring

24/7 monitoring of website speed, uptime, and performance metrics

  • Real-time monitoring
  • Performance alerts
  • Uptime tracking
  • Load time optimization

Bug Fixes & Error Resolution

Immediate resolution of technical issues and bugs

  • Bug identification
  • Quick fixes
  • Error debugging
  • Code optimization

Security Updates & Patches

Regular security updates and vulnerability fixes

  • Security patches
  • Malware scanning
  • SSL monitoring
  • Firewall updates

Content & UI Updates

Regular updates to content, images, and user interface

  • Content updates
  • Image optimization
  • UI improvements
  • Feature additions

Backup & Disaster Recovery

Automated backups and emergency recovery solutions

  • Daily backups
  • Cloud storage
  • Quick restore
  • Disaster recovery

Emergency Support

24/7 emergency support for critical issues

  • Priority support
  • Downtime fixes
  • Immediate response
  • Emergency patches

Software System Support

Complete maintenance and support solutions

Feature Upgrades & Enhancements

Continuous improvement and addition of new features

  • Feature additions
  • System enhancements
  • Performance upgrades
  • User experience improvements

Database Optimization

Regular database maintenance and performance tuning

  • Query optimization
  • Index management
  • Storage optimization
  • Performance tuning

Version Upgrades & Migration

Smooth migration to newer versions and technologies

  • Version upgrades
  • Data migration
  • Platform migration
  • Technology updates

API Integration & Maintenance

API management, integration, and maintenance

  • API integration
  • Endpoint monitoring
  • Documentation updates
  • Third-party API support

Payment Gateway Support

Payment system maintenance and troubleshooting

  • Gateway integration
  • Transaction monitoring
  • Security compliance
  • Issue resolution

System Health Monitoring

Comprehensive monitoring of software system health

  • System diagnostics
  • Performance metrics
  • Resource monitoring
  • Health reports

Mobile App Maintenance

Complete maintenance and support solutions

App Version Updates

Regular updates for Android and iOS platforms

  • App Store updates
  • Play Store updates
  • Version control
  • Update management

Crash & Bug Fixes

Quick resolution of app crashes and technical bugs

  • Crash analytics
  • Bug fixes
  • Stability improvements
  • Error handling

Performance Optimization

Continuous performance improvement and optimization

  • Load time optimization
  • Memory management
  • Battery optimization
  • Network optimization

New Feature Integration

Adding new features and functionality to existing apps

  • Feature development
  • UI/UX updates
  • Third-party integration
  • Platform-specific features

Store Compliance

Ensuring compliance with App Store and Play Store guidelines

  • Guideline compliance
  • Submission support
  • Review process
  • Policy updates

User Support

Technical support for app users and administrators

  • User feedback
  • Issue resolution
  • Feature requests
  • User guidance

Proactive Monitoring & Management

We don't just fix problems – we prevent them

24/7 System Monitoring

Round-the-clock monitoring of your applications, servers, and infrastructure

Proactive Alert System

Instant notifications for any issues before they affect your users

Security Surveillance

Continuous security monitoring and threat detection

Automated Backups

Regular automated backups with multiple restore points

Performance Optimization

Continuous performance tuning and optimization

Dedicated Support Team

Assigned technical experts for personalized support

Our Performance Metrics

Guaranteed service levels and response times

< 30 minutes

Emergency Response Time

For critical system failures and downtime

24-48 hours

Bug Fix Resolution

For non-critical bugs and issues

24/7/365

Support Availability

Round-the-clock support availability

99.9%

System Uptime Guarantee

Guaranteed system availability

Daily

Backup Frequency

Automated backup schedules

Weekly

Security Update Frequency

Regular security patches and updates

Service Level Agreement (SLA) Guaranteed

We commit to maintaining these performance metrics with guaranteed SLAs

99.9% Uptime Guarantee

24/7 Technical Support

Emergency Response Commitment

Focus on Your Business, Leave the Tech to Us

Get professional maintenance and support that keeps your systems running smoothly 24/7

24/7 Support Available
SLA Guaranteed
Emergency Response in 30 mins